Terms of service
1. General Conditions
- By using this website, you represent that you are at least the age of majority in your state or country of residence.
- We reserve the right to refuse service to anyone for any reason at any time.
- You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of our products, services, or website content without our express written permission.
2. Products & Services
- All products displayed on our website are subject to availability.
- We reserve the right to limit quantities, discontinue products, or modify prices at any time without notice.
- Product descriptions and images are provided to the best of our ability, but we do not guarantee accuracy, completeness, or error-free information.
3. Orders & Payments
- By placing an order, you agree to provide current, complete, and accurate purchase and account information.
- Payments must be made in full before an order is processed.
- We reserve the right to refuse or cancel orders at our sole discretion, including cases of suspected fraud or unauthorized transactions.
4. Shipping & Delivery
- Shipping times are estimates and may vary depending on destination and unforeseen delays.
- For international orders, customs fees, import duties, and taxes are the responsibility of the customer.
- We are not liable for delays caused by courier services, customs clearance, or other factors beyond our control.
5. Refunds & Returns
- Refunds for shipping delays are not available until 30 days after the order date due to potential international logistic delays.
- Incorrectly placed orders are non-refundable. Please ensure all details are correct before submitting.
- Orders may be modified before shipment but cannot be canceled or refunded due to change of mind once processed.
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For further details, please see our Refunds & Returns Policy.
6. Intellectual Property
- All content on this site, including text, images, logos, graphics, and product designs, is the intellectual property of Lumeo and may not be used without permission.
7. Limitation of Liability
- To the fullest extent permitted by law, Lumeo shall not be liable for any damages, losses, or claims arising from your use of our website, products, or services.
- We make no guarantees regarding uninterrupted, timely, or error-free service.
8. Third-Party Links
- Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of these websites.
9. Changes to Terms
- We reserve the right to update, modify, or replace any part of these Terms of Service at any time.
- It is your responsibility to review this page periodically for changes. Continued use of our website constitutes acceptance of updated terms.
10. Contact Information
For questions about these Terms of Service, please contact us at:
📧 lumeo.retail@gmail.com